Last Updated: 2024/09/18

At ProActiveChain, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services. By accessing our website, you consent to the data practices described in this policy.

1. Information We Collect

We collect two types of information from users:

  • Personal Information: This includes any information that identifies you personally, such as your name, email address, phone number, and payment information, which you provide when you fill out forms on our website, place orders, or contact us.
  • Non-Personal Information: This includes anonymous data such as IP address, browser type, pages visited, and other technical information that helps us improve your user experience.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To process transactions and deliver the services/products you request.
  • To improve our website, products, and services based on your feedback.
  • To communicate with you regarding your order, updates, promotions, or other services.
  • To comply with legal obligations.

3. Cookies

We use cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device to help us track your preferences and provide a customized user experience. You can disable cookies via your browser settings, but it may limit some functionalities of the site.

4. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners for purposes such as:

  • Payment processing.
  • Shipping and order fulfillment.
  • Marketing and customer service.
  • Legal and regulatory compliance.

These third parties are required to maintain the confidentiality and security of your information.

5. Data Security

We employ strict security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no online data transmission can be guaranteed to be 100% secure.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving marketing communications.
  • Request data portability.

To exercise these rights, please contact us at [email protected].

7. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the last updated date. Please review the policy periodically.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to contact us at [email protected].